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Managed Services

ExchangeGuru does more than world-class Hosting and collocation. We offer a comprehensive portfolio of managed services that provide scalable, economical and reliable options for effectively managing and supporting business applications and technology infrastructure.

Managed Dedicated hosting - server and network administration

All managed servers come with a complete range of free services that few other companies provide, including: preemptive security patch updates, OS reinstallations, server reboots, proactive monitoring, firewall, server hardening and more.

  • Backup: We use state-of-the-art equipment and software for a fast backup and recovery. Full backups are performed on a weekly basis and are stored offsite.
  • Security Management: we supply all the necessary security features such as IP access lists, firewalls, bandwidth management rules, DOS preventions, access logging, OS updates and patches, software updates and patches.
  • Migration Services: Server migration can be a traumatic experience. We will work with you closely during the planning, installation, and deployment stages to insure a smooth, seamless migration.
  • Consultation services
  • Server and Network Support: We're available around-the-clock to notify you about and solve any network or server hardware problem that may arise.
  • Set Up and Configuration: Our experts will install and configure your solution to your exact specifications. Additionally, we can determine the optimal configuration for your application, and help you become familiar with any software we provide.
  • Monitoring: We provide advanced monitoring for your server and the services on it. Each server comes with 24/7/365 monitoring as well as proactive response to any downed services.
  • Troubleshooting: We'll assist you in identifying the root cause of any issues you experience with your ExchangeGuru provided hardware or software, free of charge.
  • Upgrades: We give you the flexibility you need to instantly satisfy new demands as they emerge by allowing you to expand or upgrade your solution at any time during the life of your contract.

Many additional services can be provided at your request beyond our fully managed hosting plans, such as:

Database management

  • Database installation and configuration
  • 24x7 monitoring and troubleshooting
  • Storage management
  • Database connectivity and hardware support
  • Database security and user access management
  • Performance tuning and optimization consulting
  • Backup and disaster recovery planning
  • Scalability Planning and database clustering services

Firewall/Application security

  • Managed Virtual Private Networks VPN
  • Managed Firewall Services
  • Network-Based Intrusion Detection Services
  • DDoS Protection Services, Access lists
  • Security Assessment Services

Load balancing

  • Fast Response time, server redundancy, better site performance.
  • Scalable solution: Easily expand your hosting platform to meet increased demand by adding servers, without having to change your configuration.
  • High security solution: includes firewall features such as NAT, Denial of Service Protection, ACL’s, SSL support and more.
  • Monitors vital statistics on servers - such as availability and server load – and dynamically directs traffic to the optimal server, for controlled traffic management and maximum performance.
  • Database replication and clustering options.

For pricing, availability or custom quotes, please contact sales.

 
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