VoIP Features and Benefits
From advanced Voice Mail to Follow Me, ExchangeGuru VOIP offers all of the features that enable even
the smallest business to sound and act like a large enterprise. Keep your number or get a vanity 800 number, the choice is yours!
- Auto-Attendant - a powerful automated VOIP business service that replaces need for a receptionist: Custom main greeting, Dial by extension or name, Company directory
- Business/after hours auto attendant - Set your calls answering options during business and after hours.
- Unlimited Calling
- Unlimited extension-to-extension calling anywhere in the world.
- Unlimited Calling to any telephone number in the United States.
- Unlimited international calls (most plans).
- Virtual Office Capability
- Take your VOIP phone anywhere in the world with a high-speed internet connection as if you were in the office.
- Soft phone for your pc/laptop.
- Ring/Hunt Groups
- Incoming calls can be routed to different extensions simultaneously.
- Incoming calls can be routed to a group of phones simultaneously or a consecutive pattern.
- Failover upon no answer to voicemail.
- Great for a team of customer service reps of sales people.
- Virtual Conference Room
- a conference system that provides a way to hold meetings involving participants at multiple sites, saving travel time and expenses for all involved.
- Up to 20 callers per a conference room.
- External dial-in number for customers, clients, etc.
- Great for virtual meetings, presentations, conferences, etc.
- Business-class Voicemail
- Listen to voicemails via attached email, through supplied phone or remotely access voicemail from the web.
- Voicemail Notification via Email.
- Alert notification or with voicemail audio file attachment.
- Caller ID, call transfer, call hold, 3 way calling, call waiting.
- Call Queue
- Callers can be placed in a waiting area when all lines are busy.
- Incoming calls can be routed to a group of available extensions simultaneously.
- Caller is announced their position and hold music is played.
- Employees can login & logout of a Queue.
- Failover to voicemail, ring group or extension after a specified period of time, or when no agents are logged into the queue.
- Great for a team of customer service reps or sales people.
- True Multi Line Solution Multiple incoming and outgoing lines on the same number.